Mamanon Flowers located at 1251 S. Kirkwood Houston TX 77077
When you are placing an order, you are accepting our terms and policies as shown below:

We have right to accept or reject your order for any reason. For any change of a subscription order, you must contact us by email or phone (281) 630- 8146 at least 48 hours prior delivery date. Should you decide to cancel your order, your payment will be fully refunded if the cancellation is sent to us by email or phone at least 24 hours before delivery. A one-off order may be cancelled 24 hours before delivery time.

We accept debit and credit cards for payment, and they are processed by stripe.  You may pay through PayPal and we never keep your credit card or PayPal information. The charge number will not be stored on our website for the purpose of reusing it on your next purchase.

The total price of your order includes your arrangement, delivery (if applicable), tax, and gift item (if applicable).

We will typically deliver your order via UPS, FedEx or Courier companies.  If your location is close to our store, we may deliver it in person. The way of delivery will be selected by Mamazon. We will provide you delivery notification.

In event of unexpected weather, e.g., heavy rain, we reserve the right to delay your delivery. I If the delivery is via UPS, FedEx or courier companies during inclement weather, Mamazon will not take any responsibility for the delayed delivery.

If your order does not arrive within 24 hours after delivery date, please contact Mamazon by email or calling (281)- 630-8146 and notify us non-delivered order will be the customer responsibility.

Our goal is to provide you with freshness, good quality flowers with on time delivery. If under our authority, our service did not satisfy your expectation of quality, we will give you the choice of a full refund on your payment or a free replacement.

If your order gets damaged during the delivery process, please contact us to get a free and fresh replacement on the next available delivery date.

We do not have return policy due to nature of purchasing perishable flowers.

Since flower are seasonal, and, in some event, we may have difficulty to have all supply available to process the order. In this case, we will use similar style, same quality and same value of flower to substitute.

Customer’s Personal information: When you place an order or a subscription, you must submit some personal information in order for us to process payment, service and delivery of your purchase.  The information requested includes your email address, full name, and address, credit card, phone number, as well as the recipient’s full name, address, phone number and email address. We will not release or sell your information to any third party. Your contact information may use for contacting you for updating you about our services. You have right to contact us to stop us from contacting you for marketing purposes. Your information is protected with us.

We do not guaranty that our website or phone application will be error free and interruption. Please contact Mamazon at 281- 630- 8146 to inform us if such an issue exists. We can take request over the phone and take your order.